Knowledge Base

Article 9345286

Allowing access to Renaissance Learning resources for your Renaissance Place software hosted by Renaissance Learning.


Product: Accelerated Math Renaissance Place, Accelerated Reader Renaissance Place, English in a Flash Renaissance Place, KeyWords Renaissance Place, MathFacts in a Flash Renaissance Place, Renaissance Home Connect, Renaissance Place, STAR Custom Renaissance Place, STAR Early Literacy Renaissance Place, STAR Math Renaissance Place, STAR Reading Renaissance Place

Platform: Macintosh, Windows

Last Updated: 9/12/2016


Issue:

Allowing access to Renaissance Learning resources for your Renaissance Place software hosted by Renaissance Learning.

Resolution:

Your district or school network may have a firewall, proxy server, or content filtering software that could prevent access to resources that are used by your Renaissance Place software. To be sure the software functions as designed, add an exception within your firewall, proxy, or content filtering software to allow inbound and outbound http and https communication with the *.renlearn.com domain. This domain includes your hosted site, the Renaissance Place report servers, the chat feature, Home Connect, and the STAR Early Literacy and STAR Math content services. Also allow access to and from *.renlearnrp.com. This domain is used throughout the software, including the following: on the login page, for AR book cover images, for activities in AR 360 and Accelerated Math, the Accelerated Math glossary and worked examples, STAR testing, STAR Custom, in the "Did you know?" feature, the Renaissance Place License Agreement PDF, and the Resources and Manuals. Also allow access to and from *.renaissance.com. This domain is used for the online Help system and Renaissance-U. If you are not able to set this type of wildcard exception but you can enter a range of IP addresses, allow access to these ranges:

24.177.128.* (24.177.128.0 - 24.177.128.255)

24.177.129.* (24.177.129.0 - 24.177.129.255)

71.13.190.* (71.13.190.0 - 71.13.190.255)

75.141.7.* (75.141.7.0 - 75.141.7.255)

199.66.176.* (199.66.176.0 199.66.176.255) Note: Added May 2012

199.66.177.* (199.66.177.0 199.66.177.255) Note: Added September 2015

199.66.178.* (199.66.178.0 199.66.178.255) Note: Added August 2016

You also need to allow access to ajax.googleapis.com (74.125.0.1-74.125.255.254 and 173.194.0.1-173.194.255.254).

Note: If you use Accelerated Math and want students to be able to access Khan Academy resources, you must allow access to khanacademy.org. Also, Accelerated Math and Accelerated Reader 360 Instructional Reading access some resource videos from youtube.com so you should allow access to youtube.

If you filter internet traffic by user-agent, you may need to allow access to the following depending on what software and devices are used within the schools:

SoftwareUser-agentPurpose
RPGateway.exeRPGatewayHandles AR, MathFacts, and Keywords Wireless internet communications (student use).
NEO ManagerAlphaSmart ManagerUsed when importing or synching Keywords data to Renaissance Place.
Renaissance Responder Scoring SoftwareRenaissance ResponderUsed to score Accelerated Math assignments using Renaissance Responder Scoring Devices or NEO 2s.
AccelScanAccelScanUsed to score Accelerated Math assignments using an AccelScan scanner.
AccelTestRenaissance ResponderUsed to import students from Renaissance Place.
AR App for iOSAR/9 CFNetwork/548.1.4 Darwin/11.0.0Used to take Accelerated Reader quizzes on iOS devices using the AR App.
STAR App for iPadsSTAR/28 CFNetwork/548.1.4 Darwin/11.0.0Used to take STAR tests on iPads using the STAR App.

 

In the future some Renaissance Place hosted by Renaissance Learning features may access JavaScript libraries from ajax.aspnetcdn.com (hosted by Microsoft). You should allow outbound http and https access to this content delivery network to be sure the software continues to function as designed.


Keywords: 9345286, ZKBClientServer

Accelerated Math Renaissance Place, Accelerated Reader Renaissance Place, English in a Flash Renaissance Place, KeyWords Renaissance Place, MathFacts in a Flash Renaissance Place, Renaissance Home Connect, Renaissance Place, STAR Custom Renaissance Place, STAR Early Literacy Renaissance Place, STAR Math Renaissance Place, STAR Reading Renaissance Place are trademarks of Renaissance Learning, Inc. and its subsidiaries, registered, common law, or pending registration in the United States and other countries.

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