When a MimioVote or other wireless system is in use, NEO 2 laptops and Renaissance Responders are unable to communicate with the Renaissance Wireless Server.
Product: 2Know! Classroom Response System, NEO 2
Platform: Macintosh, Windows
Last Updated: 6/7/2014
When a MimioVote or other wireless system is in use, NEO 2
laptops and Renaissance Responders are unable to communicate with the
Renaissance Wireless Server. You may also see the following error when trying
to start the Wireless Server.
ďAn exception of class
OutOfBoundsException was not handled. The application must shut down. ď
Mimio and other wireless systems such as interactive
whiteboards send out generic discovery packets in certain situations that cause
the Renaissance Wireless Server to crash. This interrupts communication between
the NEO 2 laptop and the Renaissance Wireless Server.
This issue has been
addressed in the Renaissance Wireless Server v1.8.5 or higher.† The latest version of the Wireless Server is
included in the latest version of NEO Manager*, which is available as a free
download from http://www.renaissance.com/Customer-Center/neo-downloads.
*Beginning March 5, 2010, NEO Manager replaced AlphaSmart Manager 2.
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2Know! Classroom Response System, NEO 2 are trademarks
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