Knowledge Base

Article 4751375

The Yahoo! or Google Toolbar is appearing on workstations on which I have installed the components required for Renaissance Place applications, in some cases preventing the software from functioning properly.


Product: Accelerated Math Renaissance Place, Accelerated Reader Renaissance Place, English in a Flash Renaissance Place, MathFacts in a Flash Renaissance Place, Renaissance Home Connect, STAR Early Literacy Renaissance Place, STAR Math Renaissance Place, STAR Reading Renaissance Place

Platform: Windows

Last Updated: 6/7/2014


 

Issue:

 

The Yahoo! or Google Toolbar is appearing on workstations on which I have installed the components required for Renaissance Place applications, in some cases preventing the software from functioning properly.

 

Reason:

 

Several of our applications require Adobe Flash Player and Adobe Reader. Since Renaissance Learning is not permitted to distribute the installers, we provide a link to Adobe’s website. When Adobe Systems Inc. acquired Macromedia, they began including the Yahoo! Toolbar installer with Adobe Flash Player and Adobe Reader. They now install Chrome and the Google Toolbar for Internet Explorer.

 

Resolution:

 

You may choose to remove the check from any optional programs or features when installing Adobe Flash Player and Adobe Reader. If the Yahoo! or Google Toolbar has already been installed you can either uninstall it from the Add/Remove Programs Control Panel or adjust the toolbar settings to allow pop-ups.

 


Keywords: 4751375, Yahoo, tool bar, macromedia, pop-up, popup, popups, freeze, crash, error, ZKBClientServer

Accelerated Math Renaissance Place, Accelerated Reader Renaissance Place, English in a Flash Renaissance Place, MathFacts in a Flash Renaissance Place, Renaissance Home Connect, STAR Early Literacy Renaissance Place, STAR Math Renaissance Place, STAR Reading Renaissance Place are trademarks of Renaissance Learning, Inc. and its subsidiaries, registered, common law, or pending registration in the United States and other countries.

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