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1
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8091466 - Users are not able to scan Accelerated Math cards after leaving AccelScan idle for a period of time.
Product: Accelerated Math Renaissance Place, AccelScan Platform: Macintosh
Excerpt from this page: Issue: Users are not able to scan Accelerated Math cards after leaving AccelScan idle for a period of time. In AccelScan 2.0, the software appears to freeze or students see a spinning colored wheel. AccelScan 1.42 displays the message, “Scanner not found. Pr
http://support.renlearn.com/techkb/techkb/8091466e.asp
Updated: 2009/11/20
Inserted: 2009/09/18
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2
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8180213 - During an AccelTest student-paced session, I am receiving the errors “Cannot commit transaction. SQL Statement in Progress” or "An exception of class azDatabaseException was not handled."
Product: AccelTest Platform: Macintosh, Windows
Excerpt from this page: Issue: During an AccelTest student-paced session, I am receiving the error “Cannot commit transaction. SQL Statement in Progress”. Users may also see the error message 'An exception of class azDatabaseException was not handled.' Reason: This error is a resul
http://support.renlearn.com/techkb/techkb/8180213e.asp
Updated: 2009/10/21
Inserted: 2009/10/21
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3
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8011245 - What do I need to use NEO 2 for MY Access!?
Product: NEO 2 Platform: Macintosh, Windows
Excerpt from this page: Issue: What do I need to use NEO 2 for MY Access!? Resolution: The following components are required in order to utilize the NEO 2 with MY Access! software by Vantage Learning: An active subscription to MY Access! from Vantage Learning The client workstati
http://support.renlearn.com/techkb/techkb/8011245e.asp
Updated: 2009/08/26
Inserted: 2009/08/23
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4
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8011244 - What do I need to use NEO Share?
Product: NEO 2 Platform: Macintosh, Windows
Excerpt from this page: Issue: What do I need to use NEO Share? Resolution: The following components are required in order to utilize the NEO 2 with NEO Share: The client workstation (teacher's computer) must have: AlphaSmart Manager 2 v3.3 or above installed, which is available
http://support.renlearn.com/techkb/techkb/8011244e.asp
Updated: 2009/08/26
Inserted: 2009/08/23
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5
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8064281 - I am receiving the error “There was a problem communicating with the AccelScan server” or “Server not found” after scanning a few cards.
Product: Accelerated Math Renaissance Place, AccelScan Platform: Macintosh
Excerpt from this page: Issue: I am receiving the error “There was a problem communicating with the AccelScan server” or “Server not found” after scanning a few cards. Reason: This is an issue with AccelScan 2.0 communications between the scanner and Renaissance Place. Resolution:
http://support.renlearn.com/techkb/techkb/8064281e.asp
Updated: 2009/10/14
Inserted: 2009/09/10
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