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11611716 - Users see the message "Could not complete login" when logging into AccelScan on Macintosh OS X version 10.9.

Product: Accelerated Math Renaissance Place, AccelScan

Platform: Macintosh

Excerpt from this page: Issue: When personnel users enter their user name and password and click [Login], they see the message, “Could not complete login. The server may be busy. Please try again.” Reason: The AccelScan 2.0 – 2.0.3 scanning applications are not compatible with this

http://support.renlearn.com/techkb/techkb/11611716e.asp
Updated: 6/7/2014 Inserted: 6/7/2014 3:04:50 AM

11588267 - Students are not able to see the entire test question when STAR testing on some computers/devices.

Product: STAR Early Literacy Renaissance Place, STAR Math Renaissance Place, STAR Reading Renaissance Place, STAR Reading Spanish Renaissance Place

Platform: Macintosh, Windows

Excerpt from this page: Issue: Students are not able to see the entire test question when STAR testing on some computers/devices. They may report one of the following: The problem number does not display in the upper right corner. The [Next] button does not display below the questi

http://support.renlearn.com/techkb/techkb/11588267e.asp
Updated: 6/7/2014 Inserted: 6/7/2014 3:04:46 AM

11572494 - After passing a reading practice quiz, students do not see the animated effects on the Progress screen of the water droplets falling and the flower growing when using Internet Explorer 8.

Product: Accelerated Reader Renaissance Place

Platform: Windows

Excerpt from this page: Issue: After passing a reading practice quiz, students do not see the animated effects on the Progress screen of the water droplets falling and the flower growing when using Internet Explorer 8. Reason: The AR Primary Experience was introduced on October 15,

http://support.renlearn.com/techkb/techkb/11572494e.asp
Updated: 2014/07/14 Inserted: 2014/03/04

11637528 - Progress Pulse Technical Recommendations and Compatibility Issues

Product: Progress Pulse, Renaissance Place

Platform: Macintosh, Windows

Excerpt from this page: Issue: Progress Pulse Technical Recommendations and Compatibility Issues Resolution: Progress Pulse is compatible with the following: Computers Windows computers with Internet Explorer 8 and above, Google Chrome 23 and above, or Firefox 4.x and above Macin

http://support.renlearn.com/techkb/techkb/11637528e.asp
Updated: 6/7/2014 Inserted: 6/7/2014 3:04:55 AM

11473454 - Are Renaissance Place applications compatible with Microsoft Internet Explorer 11?

Product: Accelerated Math Renaissance Place, Accelerated Reader Renaissance Place, English in a Flash Renaissance Place, KeyWords Renaissance Place, MathFacts in a Flash Renaissance Place, Renaissance Home Connect, Renaissance Place Dashboard, STAR Early Literacy Renaissance Place, STAR Math Renaissance Place, STAR Reading Renaissance Place

Platform: Windows

Excerpt from this page: Issue: Are Renaissance Place applications compatible with Microsoft Internet Explorer 11? Reason: Internet Explorer 11 was released with Windows 8.1 on October 17, 2013. It became available on November 7, 2013 for Windows 7 computers. Resolution: Internet

http://support.renlearn.com/techkb/techkb/11473454e.asp
Updated: 6/7/2014 Inserted: 6/7/2014 3:04:18 AM


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